Policies
Cancellation and Refund Policy
For all RV sites, tent sites, & rental units: We collect a 1-night deposit at the time of booking; remaining balances are automatically processed to the card on file 7 days prior to the arrival date. Guests booking within 7 days of their arrival date must pay the total cost of their stay at the time of booking.
For the first 7 days after a booking is placed (as long as the arrival date is more than 2 weeks away), we offer free modifications and a full refund for any cancellations. From 1 week after booking until 2 weeks prior to the arrival date, we will keep 25% of the deposit for any cancellations, but guests may modify their reservation for free. From 2 weeks before arrival until 1 day before arrival, we will keep 50% of the deposit for any cancellations, and guests may modify their reservation for a fee of 25% of the deposit. For same-day modifications or cancellations, we will keep 50% of your deposit, and for "no-shows" (any reservations not cancelled by check-in time), there will be no refunds or modifications allowed and we will keep the amount paid in full.
Important 2025 Inauguration Policy Exception: Deposits for all RV site and rental unit stays between January 18th and January 21st are non-refundable and non-transferrable. The cost of the second night is charged 7 days prior to arrival and is refundable until that time. Promotions and discounts, such as the Snowbird Special, do not apply to these dates.
Pet Policy
Dogs/pets are allowed ONLY in RV sites, in Glamping Pods #108 and 110, and in Premium Log Cabins #1, 2, 4, 8, 9, and 10 ($25 per night per pet fee applies to cabin and glamping pod stays, tax not included). Pets are NOT allowed in any of our tent sites or in any of our rental units other than those designated as pet-friendly. Pet owners are expected to abide by all policies described in the Cherry Hill Park Code of Conduct. Guests with unreported pets in rental units will lose the full amount of their damage deposit.
Smoking POlicy
All rental units and indoor spaces are non-smoking. Any guest who smokes in a rental unit or a public building will lose the full amount of their damage deposit.
Visitors Policy
All visitors of guests staying in the park must be registered with the main office. Upon arrival, visitors must check in at the main office and acquire a visitor's pass. For security purposes, visitors must provide the site number and name of their hosts to the office staff; office staff cannot provide names of guests staying at the park or their site numbers. A fee of $7 per visitor applies. Visiting hours end at 10:00pm. Maximum of 5 visitors and 1 additional vehicle per site/rental unit. Registered guests are responsible for their visitors, including any minors in the party, and will be held responsible for any damage caused by visitors registered under their name. All visitors must adhere to the Cherry Hill Park Code of Conduct. Cherry Hill Park is not responsible for accidents or injury to guests or visitors, or for loss of money or valuables of any kind.
Credit Card Pre-Authorization
At the time of check-in, Cherry Hill Park will pre-authorize all credit cards in order to enable guests to charge incidentals to their site or rental unit. This pre-authorization is NOT A CHARGE. It will appear on a guest's total as a pre-authorization, and may temporarily affect credit limits on that card. A charge will only be applied if a guest purchases incidentals such as cafe meals, tour tickets, souvenirs, etc. While we strongly encourage utilizing pre-authorization, guests may opt out at the time of check-in. Guests who opt out will not be able to charge items to their site.
For guests staying in rental units, a pre-authorization on a valid credit card will be applied in case of any damage to the unit. Rental unit guests may not opt out of this pre-authorization.
CHERRY HILL PARK CODE OF CONDUCT
We strive to be, first and foremost, a safe, comfortable, and welcoming environment for all of our guests. Please help us to preserve this atmosphere at our park.
All guests at Cherry Hill Park are expected to abide by the following rules throughout the entirety of their stay. Cherry Hill Park reserves the right for any of its management to enforce this code of conduct. Management reserves the right to evict from the park without a refund and/or ban from future stays any guest who refuses to adhere to the CHP Code of Conduct.
1. Preserve Peace & Quiet
Quiet hours begin at 10:00pm and end at 8:00am. During this time, no day visitors are allowed in the park. Do not play outside audio equipment. Keep noise to a minimum and respect your neighbors. Fires are allowed until midnight, but guests enjoying a campfire must still adhere to quiet hours. Use of generators is prohibited at all times.
Outside of quiet hours, guests are expected to preserve an atmosphere that allows those in nearby sites to relax with a reasonable amount of peace and quiet. Management reserves the right to correct noise levels that prompt complaints, even if they occur outside of quiet hours. Cherry Hill Park is not necessarily an appropriate place for large social gatherings if the size of the group necessitates a level of activity and volume that disturbs those in nearby sites.
2. Safety First
Please respect the need for operations at our park to run safely and legally. All utility connections must be in good repair and sufficient for the respective use and/or load. The management reserves the right to inspect and disconnect any connection not in compliance with safety, conservation, or sanitary regulations. Use of autotransformers or similar devices is prohibited. All pressure regulators, water hoses, and water connections must be rated for at least 65psi. Hose washers are available from the office at no extra charge.
3. Keep it Clean
Please be clean and sanitary while staying at our park. All waste water must be run directly into a sewer connection with a 3-inch sewer line, as draining onto the ground is illegal. Please keep your camping area free of litter, debris, and unattended food. Please do not hang laundry at your site; dryers are available on premises. Avoid contact with squirrels and other wildlife, as they may carry diseases. Do not keep food in tents.
4. Mind Your Pets
Please be a responsible pet owner. All dogs and other pets must be accompanied and kept on a 6-foot leash whenever outside of your vehicle or cabin (with the exception of our fenced-in dog parks). Do not tie your pet to shrubs, trees, or utilities. Clean up after your pet and do not leave pet food outside. Limit excessive barking. No pets in tent sites.
5. Supervise All Children
A campground is a natural habitat with many obvious and hidden dangers, which makes camping a potentially hazardous activity. Children under 13 must be accompanied by their parents/guardians at all times while in the pool area, splash park, hot tub, or sauna. Children under 5 are not allowed in the hot tub or sauna. It is the responsibility of parent/guardians to keep children free of danger and injury at all times. We recommend that children are supervised by adults at all times while in the park.
6. Respect Your Neighbors
Please keep in mind that your actions affect the well-being of your neighbors. Do not place personal items or park vehicles that block or overlap with your neighbor's site. Do not park on the grass. Aside from your RV, only one vehicle is allowed per site. All additional vehicles must be parked in designated areas. Major vehicle repair is prohibited. No commercial vehicles. Refrain from any and all unruly, disruptive, irresponsible or illegal behaviors that may interfere with other guests’ enjoyment of the campground.
7. Safe Driving
The park speed limit is 10mph. Drivers of all vehicles, including golf carts, must have a valid driver's license. Joy riding of motorcycles, motorized scooters, or any other motorized vehicles is prohibited. ATVs are not allowed.
8. Alcohol Safety
We expect all of our guests to comply with all federal and local laws while on premises. Underage drinking is prohibited. Drunk driving is prohibited. Unruly guests will be asked to leave. Management reserves the right to refuse sale of alcohol to any guest at any time at management’s discretion. Management reserves the right to contact local authorities when interacting with dangerously intoxicated or law-breaking guests.
9. Permitted Language, Imagery, Signage
Management reserves the right to require that guests remove any signage and/or imagery that is offensive or that interferes with the friendly, positive environment we try to uphold at our park.
Cherry Hill Park permits the following flags/signs:
Official North American flags (American, Canadian, Mexican)
Official state flags
Military flags, including Air Force, Army, Marine Corps, Navy, Coast Guard, POW, MIA, and veterans
Scout flags
Decorative flags, such as sports, holiday, seasonal, garden and family name.
No other flags, banners, or signs will be permitted, including political or other promotional flags/signs.
10. No Illegal Fires
All fires must be contained within fire rings and must contain only wood. Fires must be attended by an adult at all times. Please do not bring wood from outside of the region to avoid spread of tree destruction by invasive insect species. Bonfires are not allowed.
11. Respect the Law
Cherry Hill Park is subject to federal, state, and local laws and expects its guests to abide by the law at all times while on premises, including and especially alcohol, pet, and firearms laws. Cherry Hill Park will assist local law enforcement whenever possible. Cherry Hill Park accepts no responsibility for consequences resulting from a guest failing to abide by the law.
12. Group Rule Violations
Many of our guests camp and socialize in groups. Please be aware that in any instances where an entire group of people are violating our Code of Conduct, or where some members of a group are violating our Code of Conduct, all members of that group are subject to rule enforcement and may be banned from the premises. This enforcement pertains especially, but is not limited, to rules regarding quiet hours and alcohol. Guests are responsible for their own behavior as well as the behavior of those they choose to camp or socialize with.